Quality Policy

1. Purpose

The policy commits Cavity Training Ltd. To maintain and improve the quality of its provision through the processes of continuous improvement and quality assurance. This policy applies to all. Staff, all learners and any other stakeholders. The objective is to embed effective quality processes that are rigorously implemented to foster a culture of continuous improvement.

1. This policy supports Cavity Training Ltd. By:
   • Ensuring the quality of teaching, learning and training.
   • Meeting learners’ needs and continually improving and developing the learner experience
   • Meeting the priorities of the Skills Funding Agency (SFA)
   • Meeting the standards set by national inspection regimes, most particularly OFSTED
   • Meeting the requirements of internal and external audits
   • Meeting Awarding Organisation requirements
   • Meeting Employers’ needs
   • Identifying strategies for improvement
   • Ensuring quality assurance of assessment processes
   • Making best use of the talents of Cavity Training staff
   • Ensuring that Tutors tailor delivery to ensure all individual needs are met
2. This policy is supported by:
   • Providing opportunities to give us feedback from learners
   • Providing opportunities to give us feedback from staff
   • Dealing promptly and fairly with any complaints

2. Definitions

• OFSTED – Inspectorate for Schools and Colleges
• Awarding Organisations – those bodies responsible for publicly accrediting courses
• QIP – Quality Improvement Plan
• SAR – Self Assessment Review
• ARC – Annual Review of Curriculum

3. Policy

1. Cavity training Ltd. is committed to improving the quality of its provision by:
   • Ensuring high standards of professional performance
   • Implementing rigorous self-assessment process
   • Embedding effective policies and procedures
   • Measuring and analysing performance
   • Ensuring that all staff are aware of their joint responsibility for improving the quality of provision

4. Implementation

It is the responsibility of the Director of Training and Quality Lead to:

1. It is the responsibility of the Director of Training and Quality Lead to:
   • Self-assess the provision of training provided
   • Conduct professional performance reviews with all training staff
   • Establish mentoring arrangements for all new staff or for staff with new responsibilities
   • Ensure that course Tutors keep electronic Schemes of Work
   • Ensure the completion of an annual Self-Assessment Review
   • Ensure Annual Review of Curriculum
   • Carry out a programme of teaching observations
2. It is the responsibility of the Quality Lead to:
   • Monitor Awarding Organisation reports
   • Monitor and report on the complaints procedure
   • Manage and report learner surveys
3. It is the responsibility of Tutors, Assessors and IQA’s to complete self-assessments via minuted meetings and a final annual review by:
   • Reviewing of learner retention and achievement
   • Reviewing the Induction Process
   • Reviewing the teaching, learning, resourcing and assessment mid-course
   • Provide an Annual Review of Curriculum
   • Provide effective and appropriate teaching, training and support for learning
   • Maintain electronic Schemes of Work, which offer flexibility to include all learners at all times and to tailor courses to fulfil individual needs
   • Maintain electronic minutes of meetings
   • Maintain all documentation related to QA processes as requested by relevant Awarding Organisations
   • Undertake appropriate development and training
4. It is the responsibility of all staff to:
   • Take part in professional performance reviews and attend meetings
   • Be responsible for the quality of their work and for ensuring the quality of Cavity Training Ltd.’s provision

5. Associated Documentation

• Cavity Training Ltd. Policies and associated documentation
• Staff and Learner Codes of Conduct
• Professional Performance Review documentation

6. Monitoring, Review and Evaluation

1. Monitoring, review and evaluation of this policy occurs through the self-assessment process.
2. A copy of this policy is accessible to all staff via the Shared folder.